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Regular version of the site

Relocation&Accommodation Tips


Relocation

When moving to Moscow, we recommend that you avoid bringing large or heavy furniture, so you can save on the costs of high customs duties and taxes (EUR 4 per kg of gross weight). Russian Federal Customs Service Regulations exempt you from additional customs payments if:

  • the gross weight of your goods does not exceed 31kgs
  • the customs cost of goods does not exceed the equivalent of 1000 euros
Goods for private use can be sent internationally, customs free, via relocation companies if:
  • the gross weight of goods does not exceed 31 kgs
  • the customs cost of goods does not exceed the equivalent of 1000 euros

The list of such goods can be found on the website of the Russian Federal Customs Service (see Appendix 4). 

Generally, international appointments are paid a Relocation allowance, which is intended to cover relocation costs.
Some companies, such as Prime Relocation Services and 2Amovers, provide relocation services and advice on customs procedures. Companies like Move One Inc and Troika Relocations  provide settling in services, including property screening and accompanied property viewings.

Renting an apartment

HSE usually provides new international appointments with initial lodging at one of the HSE Guesthouses to give you time to find suitable accommodation. The university does not provide direct assistance in renting an apartment, however some trustworthy estate agents and relocation agencies which have English-speaking staff can be recommended:  Prime Relocation ServicesMove OneEvans.

The most popular and reliable rental agencies in Russian are CIAN and The Locals. If you have someone who can help you contact Russian-speaking agents, you might be able to find an apartment via these agencies.

Rental prices depends on the different requirements you have for your accommodation. The number of bedrooms, location, parking facilities, interior design, and security features are some key factors influencing the price. More detailed information about the price of apartments is available on the Cost of living in Moscow pages.

Household emergency

There are several ways of protecting yourself against the risk of unpleasant household incidents requiring the help of certain specialists (such as plumbers, electricians, pest control teams, etc.)

  • Ensuring there is a clause about resolving these situations in the rental contract. The landlord should bear responsibility for troubleshooting issues regarding plumbing, electricity, gas, etc.
  • Signing a package agreement with a real-estate agency which includes 24/7 support and problem-solving for the apartment. This type of package is naturally pricier than a regular service.

If a problem arises, you should contact your landlord first, explain the situation and ask for help in dealing with the problem.

You can also contact one of the following domestic support companies:

  • AGATE (website available in English)
  • Men’s Aid (website available in English, operators speak English and can take your order)
  • No problem at home (top domestic services provider; Russian website and Russian speaking staff, but with positive references)
  • MosByt – Moscow Welfare Service (key provider for Moscow, only Russian website and staff, low prices)