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SIM cards

From January 01, 2025, foreign nationals have to undergo biometric registration to obtain a Russian SIM card. Information about the procedure in Russian is available here. 

The documents needed to issue/re-register a SIM card:

  1. passport
  2. notarized passport translation
  3. SNILS

individual insurance account number

  1. migration card and registration slip
  2. confirmed entry on the State Services Website “Gosuslugi” (‘Госуслуги’)

a website that provides online state online services

  1. verified biometrics in the Unified Biometric System

a digital platform that verifies a person's identity based on their biometric data

  1. IMEI-number

a unique number that is assigned to each device with a sim card slot. It consists of 15 characters and can be found:

  1. on the back of the box your device came in;
  2. by dialing *#06# on the device keypad;
  3. in the device settings;
  4. on the device back panel;
  5. in the device documents.

 

  • Step 1. Confirm your entry on the State Services Website “Gosuslugi”

    To create an account on the Gosuslugi website you need:

    • passport and its notarized translation
    • SNILS
    • email address

    In order to confirm the entry visit ‘My Documents’ multifunctional centre (‘Многофункциональный центр «Мои документы»’) or bank. 

    If you already have a Russian SIM card and you are a client of one of the banks listed here, you may confirm the entry on Gosuslugi via online bank app:

    • Enter the Gosuslugi website and click on the button “Register” (‘Зарегистрироваться’);
    • Select the registration method “Online via Internet bank“ (‘Онлайн через интернет-банк’);
    • Follow further instructions.

  • Step 2. Verify biometric data

    To register verified biometric data in the Unified Biometric System (UBS, the page is available only in Russian), you need:

    • passport and its notarized translation
    • SNILS
    • email address that was indicated in the Gosuslugi account

    Guidelines:

    1. Visit a bank office;
    2. Submit the documents to the bank officer;
    3. The bank officer will ask you to look at the camera and repeat the sequence of numbers in Russian. To practice numbers pronunciation please have a look at this video;
    4. Biometric data will be registered immediately. Its status may be checked:

  • Step 3. Conclude an agreement with a mobile operator

    Check the number of your active SIM cards – it cannot exceed 10. To check the number of active SIM cards contact your mobile operator.

    To obtain/re-register a SIM card visit a mobile operator office with the following documents:

    • passport and its notarized translation
    • SNILS
    • migration card and registration slip
    • confirmed entry on Gosuslugi
    • verified biometric data
    • email address
    • IMEI-number

    An officer will draft the agreement. Revise it carefully and sign it if everything is correct.

    The SIM card can be activated immediately in the mobile operator office or later on Gosuslugi website

  • Step 4. Accept the notification in Gosuslugi account

    • After buying a new SIM card/re-registering a SIM card you will receive a notification in your Gosuslugi account;
    • Accept the notification;
    • A SIM card will be activated.