Please, refer to services provided by the HSE IT Office and terms of submitting applications to the User Support Unit.
The User Support Unit’s main tasks are to:
- Ensure performance of HSE equipment
- Repair, maintain and upgrade
- Provide antivirus works
- Setup and maintain HSE staff working places
- Participate in planning, forming and application of HSE technical policy in choosing personal computers, peripherals, audio, video and copy appliances, and software.
- Work out technical specifications for the purchase of equipment, technical statements on tender results
- Carry out equipment acceptance, preparation and installation at work places, classrooms (including software installation)
- Prepare technical statement on discarding failed and out-of-date equipment with subsequent recycling
Here you can find applications submitted to IT Office for HSE users’ support:
- Application for workplace connection to workplace network
- Application for office equipment setup
- Application for Software Installation
- Application for computer and office equipment diagnostics and repair
- Application for a cartridge / toner
- Application for setting up internet network outlets
All applications to IT Office are formed as Outlook letter sample and will be automatically sent from your HSE corporate e-mail address to firstname.lastname@example.org
Please, make sure to fill in all the boxes in application forms, otherwise IT specialist will not be able to provide assistance in your query. Do not write any text in addition to the submitted form in the letter!
All applications submitted to email@example.com Service Desk are filed and sent for execution.
After your application is processed, you will be sent an automatically generated confirmation.