All remuneration at HSE is paid using VTB24 bank cards.
How do I apply for a VTB24 bank card?
You will be asked to complete a bank application form with your passport details and other information and send a hard copy via express mail or a scan via email to your coordinator. You can also complete the application form upon your arrival, but in this case, you will have to wait three or four weeks for your card to be issued by the bank.
Where do I collect my VTB24 bank card?
The issued bank card can be obtained in person at the Lubyansky VTB24 office, which is a ten-minute walk from the university campus on Myasnitskaya Ulitsa. Please remember to bring your passport, its notarised translation and your registration.
Sub-office at building 1, 28 Pokrovka str.
Working hours: Monday to Friday, 9 a.m. – 8 p.m.; Saturday 10 a.m. - 5 p.m.
The nearest metro stations are Chistye Prudy, Kurskaya, and Chkalovskaya.
Call center: 8 800 200-77-99
How can I use VTB24's ATM?
VTB24 is a Russian bank and its ATMs’ menu is mostly in Russian. Please refer to the manual below to somewhat sort out possible menu screens and offered options. The manual parses the procedure of money withdrawal: it contains steps required to complete the procedure, translation of services into English is given in green.
Please be advised to use the ATMs of VTB24 only, for other banks’ machines may charge extra fee for cash withdrawal.
VTB 24 Cash withdrawal ed (PDF, 278 Kb)
! The material offered is purely for your information, and HSE does not bear responsibility in case the menu or any part of it, the order of steps and the overall layout of a particular ATM is different for the one you may find in this manual. Thank you for your understanding.
Some ATMs return bank offers or commercials before proceeding to the required operation. For skipping them please note the translation of possible phrases:
Основное меню – Main menu
Пропустить – Skip
Отмена – Cancel
Продолжить - Continue
Напомнить позже - Remind me later
Назад – Back